Continued cautious sentiment in the mortgage market, combined with lower consumer loan volumes and net commission income, resulted in lower revenue for the year. However, lower credit losses and claims payments contributed to stronger earnings than last year.
ICA Bank provides a broad range of banking and insurance services to private and corporate customers. In addition, ICA Bank helps strengthen customer loyalty to ICA stores, while reducing transaction costs both for the stores and for ICA Gruppen.

The future focus is on increasing business and premium volumes – both by attracting new customers and by deepening business relationships with existing customers. We will broaden and develop our offerings, with a particular focus on families with children, to create even more everyday value.
Collaboration with ICA Sweden and Apotek Hjärtat is a central component in the creation of complete solutions that make everyday life easier and safer.
ICA Insurance will continue to grow in terms of number of customers while concurrently strengthening profitability. The focus is on automating and simplifying processes for insurance cover and claims processing.
Revenues 2025
Operating profit 2025*
*Excluding items affecting comparability